FAQ

SHIPPING TIMES

We offer in stock items that are ready to ship in 1-3 business days from payment received. These items are available in the size and details as listed in the description, with no changes to be made. Turn-around time for custom-made items is 7 business days. We offer priority and express shipping on all USA orders. Please allow 3-10 days for delivery with USPS priority mail. Please allow 1-3 days for delivery with FedEx. International orders delivery may vary. Please allow approximately 3 to 10 days shipping time with FedEx international.

SHIPPING CARRIER

Saleyla.com uses USPS (United States Postal Service) as its main domestic carrier. FedEx is available at an additional cost. Please contact us for overnight shipping orders. Once your order is shipped, you will receive an email with your order details, shipping service, and a tracking number. If you have any questions regarding the location of your order, please contact your carrier for the most up to date tracking information. You can email us at info@saleyla.com with your name, order #, and date your order was purchased in your email. Saleyla.com will resend an email with tracking information utilizing the carrier tracking service. If you would like to purchase an insurance for you package to ensure a proper delivery, please let us know. WE ARE NOT RESPONSIBLE FOR LOST PACKAGES IN THE MAILING SYSTEM!

FOREIGN ORDERS

All packages are sent via FedEx International. Duties and taxes are to be paid by the customer. We are required to complete a brief description and value of the goods enclosed. It is your responsibility to know and be prepared to pay your countries duties and taxes. For more information regarding your country's custom policies, please contact your local customs office.

PAYMENT

We partnered with Sezzle to offer you a payment plan of 4 easy payments. This option is available in the payment section of checkout. We are pleased to accept Visa, Mastercard, Discover, American Express and PayPal. 

SECURITY

Saleyla.com respects your privacy. Our customers can be sure that sensitive information is being sent with encryption to a secure socket sever (SSL). This ensures your information remains private and protected. We will not sell, rent, or loan personal information to any third party.

ABOUT SALEYLA

We are passionate about designing competition suits. Each suit is a unique work of art, one of a kind, and beautifully crafted to enhance your physique. Our suits are fully handmade in our studio in Las Vegas, NV. Our goal is to satisfy each and every competitor with her own unique, custom made suit for fitness competitions. Saleyla's suits and clothing are custom and professionally sewn in a smoke free and pet free environment. We have an extensive line of luxurious fabrics from which to choose and a large selection of colors. Saleyla uses only the most luxurious 4-way stretch velvets, Hologram, Hydrofoil and Italian Spandex. Please contact use if you would like samples of fabrics. We will kindly send you 6 fabric swatches with your color preferences. All custom posing suits are made for you, per your measurements. Custom suits cannot be returned at any time for a refund, unless there is a defect on the suit. All sales on custom suits are final. Your satisfaction with Saleyla competition suits is very important to us.

WE OFFER THE FOLLOWING SERVICES TO ALL OUR SPECIAL CUSTOMERS:

- Detailed planning of your suit design through email contact
- Customized fit based on your needs and measurements
- Creating the base suit for a fitting before rhinestone work added (service is offered per customer request, customer pays all shipping/handling fees)
- Final pictures and videos of your suit prior to shipping by request only
- Satisfaction guaranteed - if it's not perfect we will fix it until it is (we offer free adjustment alterations on unworn, unaltered suits; shipping and handling fees at your cost)
- Turn-around time is 7 business days, plus shipping time, depending on carrier chosen, from the time the complete order is placed.

 

FAQ

WHAT STYLES OF TOPS DO YOU OFFER?

We offer 4 styles of tops. Most popular are triangle and molded triangle style.
- Triangle style- strings ties at neck and back. Hook can be added by request.

- Molded Triangle style- made from molded bra cup with built in push up padding.
- Halter style- hook behind neck, thicker strap; it offers more support.
- Underwire style- made of underwire bra cup with extra pushup padding and minimal space in cup.

Our tops are fully lined , with a built-in inside bra pocket . We provide free soft or molded bra pad, depending on size. You can remove the bra pad or add more if needed. Please specify when ordering -pockets-yes/no ; bra pads-yes/no

Bikini Tops- Our tops for bikini competitions are cut smaller and narrower to show more cleavage. Please specify if you would like a fuller coverage.

Figure Suit Tops- Our figure tops do offer more coverage than bikini tops.

WHAT STYLES OF BOTTOMS DO YOU OFFER?

Figure Competition Suits- Bottoms are fully lined. We offer 4 bottom coverage options for our V-cut bottoms.

-Rio Pro (5.0" - 5.5")
-Rio (5.5" - 6.5")
-Moderate (7" - 7.5")
-Full (8" - 9")

Bikini Competition Suits- Bottoms are fully lined with a scrunch at the back. Bikini suits are low rise at the hip. Our bikinis are made by regulations for organizations, such as NPC, IFBB, FAME, Bikini Universe etc. IT IS THE CUSTOMER'S RESPONSIBILITY TO ORDER THE ACCEPTED COVERAGE BASED OFF THEIR SHOW/FEDERATION REGULATIONS! 

We offer 5 bottom coverages for our low-rise bottoms.

WHAT ARE RHINESTONE CONNECTORS?

Rhinestone connectors are made from silver or gold plated chains with rhinestones in crystal clear and AB. We have a large variety of rhinestone connectors. Rhinestone connectors need to be handle with care. Please do not bend, pull hard, or step on rhinestone connectors. We would not be responsible for mishandled connectors. You can change the connector style of a custom suit, or add connectors to a custom suit.

WHAT STONEWORK DESIGNS TO YOU OFFER?

We have created many different designs for all divisions in all colors. Rhinestones are individually hand placed to create an incredible design to meet your budget. We also add a sparkling glitter detail to enhance the shine and beauty of our suits. The glitter we use is very fine and high quality! Each suit that we create in our studio is unique with a special touch of beauty.

HOW DO I TIE THE TOP TO THE BOTTOM FOR THE FIGURE COMPETITION SUIT?

We offer two methods to tie/hook the strings to the bikini.

Tie method- By request only. The bottom of our suits have small loops on the inside waistband for you to tie the strings to. Once you put the top on, first tie the neck straps behind neck. Pull the string snugly under breast then cross at the lower back and feed each side through the loops. Once the top is lined nicely, tie into a knot, leave a couple of inches extra string, cut the rest off and tuck the excess string into the bottom.

Hooks- We create the straps to a length determined by your measurements. The back straps have 3 sewn loops for adjustment. The straps cross at your back and attach to the hooks sewn onto the interior of the back of your bottoms. You can tuck the excess strap in.

HOW DO I CARE FOR MY SUIT?

Hand wash your suit with a mild soap and a luke warm rinse. Hang your suit to air dry. NEVER dry clean, soak, use a machine dryer, or use harsh chemicals like bleach. Hologram fabrics - the glitter or shiny finish will come off when worn in hot tubs, Jacuzzi and highly chlorinated pools. ALL FABRICS ARE SUSCEPTIBLE TO STAINS.

WHAT IS YOUR TURN-AROUND TIME?

Turn-around time is 7 business days plus shipping time from the time the complete order is placed. All orders must be paid in full prior to shipping. We offer Sezzle payment plans at checkout. We recommend ordering 4-5 weeks prior to your show date. We offer rush options for an additional price.

Feel free to email us with any other questions. If you would like to request a quote or order a suit, please email at info@saleyla.com.